Frequently Asked Questions

We provide professional cleaning for offices, pubs, bars, restaurants, retail premises and other commercial properties. Every cleaning plan is tailored to the premises, working hours and required cleaning frequency.

Krux Klean is based in Burton-on-Trent and serves businesses and households in Burton and the surrounding areas. Contact us with your postcode and we’ll confirm whether we can cover your location.

Yes. We offer a free, no-obligation walkthrough of your premises. This allows us to understand your requirements and provide an accurate, straightforward quotation.

Yes. We normally provide the professional cleaning products and equipment required to complete the work. If your premises requires specialist products or has particular instructions, we can discuss these during the site visit.

Yes. We understand that cleaning must often take place around your business operations. Depending on availability, we can arrange early-morning, daytime, evening or weekend cleaning.

Yes. We offer flexible cleaning schedules, including daily, weekly and fortnightly visits. We can recommend a suitable schedule after assessing your premises and requirements.

Yes. Krux Klean Ltd holds public liability and employers’ liability insurance, providing reassurance for both our customers and employees.

Wherever possible, we assign the same cleaner or small cleaning team to your premises. This helps maintain consistency and ensures they become familiar with your requirements. Cover may occasionally be provided during holidays, illness or other unavoidable circumstances.

Please contact us as soon as possible if something has been missed or does not meet the agreed standard. We will investigate the issue and arrange an appropriate solution. For qualifying deep cleans, we also provide a 24-hour re-clean guarantee.

Depending on availability, we may be able to provide additional visits, cover cleaning or one-off cleaning services. Contact us as early as possible and we’ll let you know what we can arrange.

Commercial customers normally receive an invoice for the agreed cleaning services. The payment schedule and terms will be clearly explained before work begins, so there are no unexpected charges.

If cleaning takes place while your premises is closed, we may need access through a key, access code or alarm instructions. Any keys and access information provided to us will be handled responsibly and only used for the agreed cleaning service.

Yes. We provide regular domestic cleaning and selected one-off or deep-cleaning services, subject to availability and location. Contact us with some details about your property to check availability.

Visit our Careers page and complete the registration form. You can tell us about your experience, availability and transport, and optionally upload your CV. Registering your interest does not guarantee immediate employment, but we may contact you when a suitable opportunity becomes available.